Aims & Objectives


1. Present & discuss the challenges of the industry with concerned Authorities in the Government and to facilitate policy changes.
2. Create awareness among our members regarding the:-
2(I). Emerging & Next Generation technology trends in Telecom & IT.
2(II). Sharing of Best Business Practices across industry.


Objective of the Association is to work together to facilitate the overall development of OSP Industry through a collective  organisation.

The Association charter is to lead an Interface with the various ministries of Govt. of India and other Industry forums with an objective to contribute towards faster growth by overcoming challenges . Some of the initiatives are

  • Review of OSP Policy of Department of Telecom, Ministry of Communications,Govt. of India and to simplify the procedure of the registration of all services Covered under OSP Policy.
  • Growth of the Outsourcing Industry in India including Domestic and International.
  • Reducing delays by suggesting simplification in documentation related to registration of OSP.
  • Taking up of practical issues on Security (including Encryption) and other implementations encountered by the OSP industry with various Govt. agencies.
  • To help address problems of members of OSPAI relating to operational, regulatory, or licensing through interaction with the Department of Telecommunications, Telecom Regulatory Authority of India, Ministry of Information Technology, Ministry of Law, Ministry of Labour, Ministry of Finance, Software Technology Parks of India, Special Economic Zone (SEZ) and Financial Institutions
  •  Achieving technology neutral policy for Outsourcing industry.
  • Appraise Department of Telecommunications and other Government authorities including Ministry of Communications with benefits of· new technology trends for consideration by the department at the time of formulating the policy.


Upcoming Events


Event: 10th (X) Annual General Body Meeting (A G M) Date: 14.09.2018, Friday Time: 11.30 am - 1.30 pm Venue: The Metropolitan Hotel & Spa Conclave - 4 Bangla Sahib Road, New Delhi 11000


Why Join Ospai?

  (1.)Associate with Premier BPO Industry Association.

(2.) Partner to work towards sustained competitive advantage for India as preferred outsourcing destination.

(3.)Opportunity to Interact with decision makers in the Government

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